Privacy Policy

This privacy policy sets out how Rat Salad protects, uses and collects any information that you give us when you use this website to make purchases and interact in any way that provides details.

Rat Salad is committed to ensuring that your privacy is protected. Should we ask you to provide certain personal information when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page and advise you to check this page from time to time to ensure that you are happy with any changes.

What information do we collect?
We collect personal information about you when you purchase items using, subscribe to our online newsletter, place an order, talk to us via email, comment on blog posts or articles featured on our website, leave product reviews, enter competitions or special promotions or participate in customer surveys. By registering, subscribing or using our services you consent to the use of your personal information in line with this privacy policy.

We may collect the following information:
Your name, email address, phone numbers, home address, shipping and billing address, purchase history on and any other information you may give us or that may be required to provide the product or service you have asked for.

What we do with the information we collect
We collect your information for a few important reasons. We use your information only to provide you with the best service we can and to provide the products, service or support you have asked for. We try to keep our shopping experience as personalised as possible and may use your information to support us in doing this. We also use your information to respond to your enquiries or to communicate with you about products and services. We use this information to allow us future conversations with you, where relevant. We use your information for accounting requirements and internal record keeping. This helps us to trace orders and issue refunds when they are required.

We will never store your payment card details of Paypal account login information. Occasionally, we may ask for your BACs details to offer refunds. For every separate purchase made on, you will be asked to input your details and we don’t store this data for faster shopping.

We collect and ask third parties to collect and share with us anonymised information from visitors to our site and activity on our newsletter and analyse it to get a better understanding of how people interact with our website and newsletter. We do this to help us to offer the best experience possible and to identify trends in interactions with our online services.

If you have signed up to our mailing list and consented to receive emails from Rat Salad, then we may use the information you give us to provide you with personalised and relevant information via email.

Marketing and mailing list
We offer you the opportunity to receive updates, news, promotions, product launches and information about all things Rat Salad through our email mailing list. We will only send you these communications if you proactively consent by opting-in to receive them. If you wish to unsubscribe from these messages, you can do so at any time via any newsletter that you have received from us or by emailing us directly at [email protected]

Protecting and controlling your personal information
We are committed to ensuring that your information is securely processed and stored. committed to ensuring that your information is secure. We have a series of suitable physical, electronic and managerial procedures in place to safeguard and secure the information we collect online. We never share your information with any parties that aren’t relevant to us providing the best experience we can.

You have the right to see any and all of the information we hold about you. You also have the right to review and update your personal details. If you would like a copy of your personal information or to update your information, please contact us at [email protected]

If you need to remove the personal information that we hold, then please contact our lovely team on [email protected] who will be able to help you with your request.

We will never ever sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.